Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide a fun and engaging experience, it's important to gamble responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over (or the legal gambling age in your state or territory, whichever is higher). We take age verification seriously and reserve the right to request proof of identity and age at any time.
If you are under the legal gambling age, please do not register or attempt to use our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in your own behaviour, seek help immediately:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Concealing the amount of time or money spent gambling from friends and family
- Loss of control: Being unable to stop or reduce gambling despite wanting to
- Increased stakes: Needing to gamble with larger amounts to achieve the same excitement
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial problems: Borrowing money, using credit, or getting into debt to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Using gambling as escape: Gambling to cope with stress, anxiety, or other emotional issues
- Failed attempts to stop: Repeated unsuccessful efforts to cut back or quit
- Lying about gambling: Deceiving loved ones about the extent of your gambling
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a limit on the maximum amount you're willing to lose in a session or over time
- Reality Checks: Receive periodic notifications during gaming sessions to remind you how long you've been playing and how much you've spent
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from Fair Go Casino and other linked platforms
- Account Closure: Close your account if you wish to stop gambling completely
To activate any of these features, contact our customer support team or adjust your account settings in your player profile.
Support Organisations & Help Resources
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online — Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7) - Gamblers Anonymous Australia — Peer support groups
Website: www.gamblersanonymous.org.au
United Kingdom
- GamCare — Free support and counselling
Website: www.gamcare.org.uk - GamStop — National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council — Resources and support
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling — Helpline and resources
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal health education centre
Website: www.bzga.de
Telephone Counselling: 0800 1 372 374
Take Action Today
If you think you may have a problem with gambling, or if someone close to you does, please seek help today. There is no shame in asking for support — problem gambling is a recognised condition, and recovery is possible with the right help.
Contact one of the organisations listed above, speak to a trusted friend or family member, or reach out to your GP or a mental health professional. Fair Go Casino is committed to supporting responsible gaming and the wellbeing of our players.